A completely safe holiday: Covid-19 Ready

Absolute safety with the usual cordiality

We are open!

Holiday travels from all EU countries and Switzerland are now possible without quarantine in Italy / South Tyrol.

The generosity of Lisetta is now our great strength and even if we now have to wear a mask  to pamper you, you can truly “read from our eyes”.
Our hotel measures are constantly revised and adapted according to the laws.

Your trip to South Tyrol/Italy

Do you have any queries about the current situation in South Tyrol? Here’s all the latest official information about travelling around South Tyrol, Italy and Europe, about the Green Pass, and about access to restaurants and cultural sights: https://www.suedtirol.info/de/informationen/coronavirus

Together

  • Convenient “pre-check in” from home, if you want.
  • All employees wear mouth and nose protection.
  • You must wear mouth and nose protection on common areas in closed rooms. Children under 6 years of age and eating / drinking at the table or at the bar are excluded.

Cleanness

  • Hygiene and cleanliness have always been our top priority – we disinfect viruses and germ-free.
  • All public areas and surfaces are regularly disinfected.
  • All rooms are cleaned and disinfected as usual.
  • Hand disinfection is provided everywhere sufficiently.

Culinary Delights

  • We offer many beautiful tables with the necessary safety distances.
  • As usual, as many dishes as possible are served directly at the table.
  • As we are a very small hotel with few guests, we will keep our breakfast buffet. Of course, all necessary security measures are taken into account for this.

Pools & SPA

  • Respecting the distance of 1 meter also applies to our large outdoor swimming pool, the Panorama Pool (which is heated up to 32 ° C in the cold months). Excluding families living together.
  • In the large garden you will find many corners in which to relax in the cool.
  • Jenny, our masseuse, will continue to take care of you and your muscles.
  • Laser measurement of guests’ fever before treatment.
  • Our VISTA SPA is open. Relax in our saunas with a wonderful view, always keeping a safe distance.

Environment

  • You don’t need to wear a mask outdoors. However, you are obliged to carry mouth and nose protection with you and to wear it where it is intended or if the minimum distance of one meter cannot be maintained.
  • In order to enter a restaurant or museum, you need to show a Green Pass (evidence of vaccination, recovery, or a negative test result). You are also obliged to wear a mask.

Storno

If South Tyrol (province of Bolzano) is declared a “COVID – 19 risk area” from your home country, a free cancellation is always possible.

  • Up to one month before arrival – no penalty
  • Up to three weeks before arrival – 50% of the price as a cancellation fee
  • Less than three weeks before arrival – the whole cost of stay will be charged

In order to avoid unpleasant fees in case of late arrival or cancellation of your stay, we recommend to stipulate a travel insurance while booking.

To stipulate your insurance directly online, please click on this link.

 

Let’s get a little closer to “normality”; together …